Terms & Conditions

By downloading or using the Adopt-A-Pond App Citizen Science app or website, these terms will automatically apply to you – you should make sure therefore that you read them carefully before using the app or website. You're not allowed to copy, or modify the app / website, any part of the app / website, or our trademarks in any way. You're not allowed to attempt to extract the source code of the app / website, and you also shouldn't try to translate the app / website into other languages, or make derivative versions. The app itself, and all the trade marks, copyright, database rights and other intellectual property rights related to it, belong to the Toronto Zoo.

The Toronto Zoo is committed to ensuring that the app and website are as useful and efficient as possible. For that reason, we reserve the right to make changes to the app / website or to charge for their services, at any time and for any reason. We will never charge you for the app / website or their services without making it very clear to you exactly what you're paying for and without getting your explicit consent.

The Adopt-A-Pond App stores and processes personal data that you have provided to us, in order to provide our Service. It's your responsibility to keep your phone and access to the app secure. We therefore recommend that you do not jailbreak or root your phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable to malware/viruses/malicious programs, compromise your phone's security features and it could mean that the Adopt-A-Pond App app won't work properly or at all.

You should be aware that there are certain things that The Toronto Zoo will not take responsibility for. Certain functions of the app will require the app to have an active internet connection. The connection can be Wi-Fi, or provided by your mobile network provider, but The Toronto Zoo cannot take responsibility for the app not working at full functionality if you don't have access to Wi-Fi, or you don't have any of your data allowance left.

If you're using the app outside of an area with Wi-Fi, you should remember that your terms of the agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the app, or other third party charges. In using the app, you're accepting responsibility for any such charges, including roaming data charges if you use the app outside of your home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer for the device on which you're using the app, please be aware that we assume that you have received permission from the bill payer for using the app.

Along the same lines, The Toronto Zoo cannot always take responsibility for the way you use the app. For example, you need to make sure that your device stays charged – if it runs out of battery and you can't turn it on to avail the Service, The Toronto Zoo cannot accept responsibility.

With respect to The Toronto Zoo's responsibility for your use of the app or website, when you're using the app or website, it's important to bear in mind that although we endeavour to ensure that they are updated and correct at all times, in some cases we do rely on third parties to provide information to us so that we can make them available to you. The Toronto Zoo accepts no liability for any loss, direct or indirect, you experience as a result of relying wholly on this functionality of the app or website.

At some point, we may wish to update the app. The app is currently available on Android and iOS – the requirements for both systems (and for any additional systems we decide to extend the availability of the app to) may change, and you'll need to download the updates if you want to keep using the app. The Toronto Zoo does not promise that it will always update the app so that it is relevant to you and/or works with the iOS/Android version that you have installed on your device. However, you promise to always accept updates to the application when offered to you. We may also wish to stop providing the app, and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the app, and (if needed) delete it from your device.

Changes to This Terms and Conditions

We may update our Terms and Conditions from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Terms and Conditions on this page. These changes are effective immediately after they are posted on this page.

The current version of these terms is dated: January 16, 2018.

Contact Us

If you have any questions or suggestions about our Terms and Conditions, do not hesitate to contact us.